Elite Support AI vs Freshdesk Growth + Freddy AI Agent

The difference that matters at volume: Freshdesk Growth + Freddy AI Agent prices AI answers by usage or by seat, Elite Support AI charges one flat monthly price. Set your own volume in the calculator below.

This page is written by Elite Support AI, so it is not neutral. Every Freshdesk Growth + Freddy AI Agent detail is read from Freshdesk Growth + Freddy AI Agent's own public pricing page on the date shown; anything the page did not state is marked as not published rather than estimated.

Published prices side by side

Elite Support AI	Freshdesk Growth + Freddy AI Agent
Free: $0/month, 50 AI replies a month, 1 site Starter: $29/month, 1,000 AI replies a month, 1 site Growth: $79/month, 4,000 AI replies a month, 3 sites Scale: $199/month, 15,000 AI replies a month, 10 sites Nothing is billed per resolved conversation, per seat or per message. Past a plan's AI-reply allowance a person answers; it never turns into a bill. Source: our pricing page	Growth $19 per agent per month, billed annually; Pro $55; Enterprise $89. First 500 Freddy AI Agent sessions included; additional sessions $49 per 100. Freddy AI Copilot $29 per agent per month (Pro and Enterprise). Source: www.freshworks.com/freshdesk/pricing/, read 2026-10-06

What it costs at your volume

Questions

Is this comparison independent? No. We publish it, which is why every competitor line links its source and date.

What counts as an AI reply for us? Each answer the assistant writes. One conversation can take several, so the calculator lets you set replies per conversation.

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