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Elite Support AI vs Gorgias Basic + AI Agent

The difference that matters at volume: Gorgias Basic + AI Agent prices AI answers by usage or by seat, Elite Support AI charges one flat monthly price. Set your own volume in the calculator below.

This page is written by Elite Support AI, so it is not neutral. Every Gorgias Basic + AI Agent detail is read from Gorgias Basic + AI Agent's own public pricing page on the date shown; anything the page did not state is marked as not published rather than estimated.

Published prices side by side

Elite Support AIGorgias Basic + AI Agent
  • Free: $0/month, 50 AI replies a month, 1 site
  • Starter: $29/month, 1,000 AI replies a month, 1 site
  • Growth: $79/month, 4,000 AI replies a month, 3 sites
  • Scale: $199/month, 15,000 AI replies a month, 10 sites
  • Nothing is billed per resolved conversation, per seat or per message.
  • Past a plan's AI-reply allowance a person answers; it never turns into a bill.
Source: our pricing page
  • Basic $60 per month billed monthly ($50 annually), 300 tickets included, $0.40 per extra ticket.
  • AI Agent automated interactions $1.00 each on monthly plans ($0.90 annual); Basic includes 30.
  • Each automated interaction also counts as a helpdesk ticket and is billed accordingly.
Source: www.gorgias.com/pricing, read 2026-10-06

What it costs at your volume

Questions

Is this comparison independent? No. We publish it, which is why every competitor line links its source and date.

What counts as an AI reply for us? Each answer the assistant writes. One conversation can take several, so the calculator lets you set replies per conversation.

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